Posts Tagged ‘LO’

How to change the LNB settings on a Sky decoder

Thursday, March 12th, 2009

If you have moved house to one which already has a dish, plugged everything in, but get a ‘No signal, Rainfade’ message, then there is a chance you just need to change a few settings. Alternatively, you may have a holiday house, caravan, etc where you like to take your decoder to avoid missing out on the all important TV whilst on holiday, but the LNBs are of a different type.

Please note, these instructions are not for MySky and MySky HD decoders. To change the settings on these decoders you must enter a hidden technician menu, where there is too much chance of things being upset. If you wish to take your MySky with you on holiday, we suggest you have both your dishes upgraded to an LNB with an L.O. of 10750. If it is a Sky installed dish or you are moving house to one with a different LNB, contact Sky to have this done, otherwise if you are in the Manawatu region, Legion Enterprises can upgrade it for you, or supply the LNB if you want to attempt it yourself.

The are predominantly two different LNB Local Oscillator (L.O.) frequencies in use. The two used by Sky are 11300MHz for all older single LNBs (the whitish side of the LNB that faces the dish is round), and 10750MHz for the newer dual throat LNBs (oval shaped face). If you live in an apartment, then the communal building dish will most likely be fitted with a 11300MHz LNB. More information on LNB types can be found on the LNB L.O. Settings post. The steps below will enable you to change the settings in your decoder to match your LNB.

Before you move the decoder, make sure you know your pin number! The default pin codes for older decoders is ‘0000′, newer slimline silver Pace decoders default to the first four digits of your account number. If you can’t remember your pin number, you can phone Sky and have them reset it as long as the decoder is still plugged in with signal! If you don’t have signal, you will have to find a friend with an LNB using the LO settings already programmed into the decoder, or borrow the card from someone who knows theirs.

To alter a Sky decoder’s LNB settings, go into the menu system by pressing the Select button on the remote and select ‘Settings’ (far left hand option with a spanner icon), then ‘Advanced Setup’, you will then be asked for a PIN, enter it then confirm with the Select button, then select ‘LNB Setup’. Use the arrow buttons, and the ‘Select’ button (central O) to move around and confirm your selections.

Sometimes it is difficult to get to the main menu when the box finds no signal, so after powerup, wait till the box passes the ‘Wait One Moment’ and then presents the ‘Rainfade’ screen, at this point press the ‘Go Back’ button, and while the screen is black quickly press the select button. The menu should then appear.

To set your decoder for a 11300MHz LNB

LNB Power: ON
Set 22kHz Tone Use: None
Set Local Oscillator Frequency: 11300MHz KU Band
Confirm the changes

This completes setup, now use the Go Back key several times to exit the Menu system then remove the power from the decoder for 10 seconds or so and re-apply, the new LO setting should now take effect.

To set  your decoder for a 10750MHz LNB

LNB Power: ON
Set 22kHz Tone Use: Satellite / LNB switching
Set Local Oscillator Low Band Frequency: 10750MHz
Set Local Oscillator High Band Frequency: 11800MHz
Enable 22kHz Tone at Orbital Position: 156.0 East – Optus D2
Confirm the changes

This completes setup, now use the Go Back key several times to exit the Menu system then remove the power from the decoder for 10 seconds or so and re-apply, the new LO setting should now take effect.

Remember what settings your other / home LNB needs to make it easier to set back when returning home.

Legion Enterprises takes no responsibility if you can’t get it working, though if you follow the instructions correctly you will be fine.
If you want a copy of this to take with you please feel free to print off this version.

Pixellating, Rainfade & No signal

Wednesday, February 18th, 2009

Pixellation on DVB-S (satellite) has a number of causes, though they all relate back to one of two things – low signal levels, or poor quality signals.

If your problem is intermittant and appears to be worse in bad weather, you probably have a reception problem, caused by something interfering with the signal, or the dish alignment being out. Satellite frequencies are very high and require line of sight from the dish to the satellite; something as small as a twig in the way can cause problems so check for any trees / bushes etc that have grown up in front of your dish. Failing that your problem is likely to be that the dish alignment is out, often caused by high winds or poor installation. You can try tweaking the alignment yourself by having someone watch the signal meter on the TV screen while someone else adjusts the dish. Be wary of moving the dish more than a degree or two at a time as it’s easy to lose signal altogether.

If you have pixellating on only some channels you may be getting interference from some source. Common sources of interference are cordless phones, wireless routers, baby monitors and video / remote sender units. This is a common problem with Sky TV’s decoders and certain models of cordless phones. To determine if this is the problem, switch off the suspect source(s) and check the channels. If it’s a Sky decoder you are having problems with, Sky can solve it by either swapping your decoder for another model, or changing the LNB on the dish for one of another L.O. frequency. 2.4 GHz cordless phones are safe with the newer decoders and later model or upgraded dishes. 5.8 GHz is safe with all. If you’re having the problem with a Freeview or Free-to-air decoder, you can either replace the source of the interference with one that transmits at a different frequency, or change the LNB for one with another L.O. frequency. You may require a technician to change the LNB and set it to the correct angle.

Pixellation on select channels can also be caused by poor quality cable or connections. Cable such as RG-59 and low grades of RG-6 do not always carry the highest frequencies well between the dish and your decoder. A common culprit is the short lead between a wall socket and the decoder. Loose or poorly terminated F-type connectors (the screw on fittings on the LNB and decoder) can cause intermittant problems, as can Belling-Lee fittings (the plug in type fittings commonly used for aerials), sometimes used on a wall plate instead of the correct F-type connectors.

If none of these things solve the problem, you are best to call out a technician who can test the signal levels / quality at all junctions.

LNB L.O. Settings

Wednesday, February 18th, 2009

Something that often throws people when setting up a satellite decoder is what setting to use for the Local Oscillator (L.O.). Freeview approved decoders and some others use a system called ‘blind scan’ which eliminates the need to know any settings, you simply set the decoder to auto search and it will cycle through all the possible settings until it gets signal. For most satellite decoders though you need to set the L.O. manually.

For Sky TV dishes there are about 5 different models of LNB, utilising two different frequencies. Other dishes usually use one of the same frequencies, but there are also a couple of less common frequencies. The most foolproof way of finding out is to look at the sticker on the LNB, however this does mean gaining access to your dish, which may not be possible (or safe), or the sticker may not be readable.

Sharp single throat 11300 LNB

‘Sharp’ Sky Single LNB – 11300 L.O.

The older Sky dishes, and most other dishes use an L.O. frequency of 11300 MHz (11.3 GHz). There are a number of models that Sky have used over the years.

California Amps LNB

‘California Amplifiers’ Sky Single LNB – 11300 L.O.

One of these models in particular can prove troublesome – The oldest model, the ‘California Amplifier’ LNB (pictured above) doesn’t always allow use with 18V (horizontal polarity). The majority of these have been upgraded, but they still show up occasionally where the dish has not been used by Sky for a few years. They also suffer from UV damage with the face often become brittle, cracking, and allowing the ingress of water. If you have one of these LNBs and it is showing signs of deteriorating you are best to replace it.

Sky Dual 10750 LNB

‘Sharp’ Sky Dual LNB – 10750 L.O.

Newer Sky dishes have what is known as a Dual LNB with an L.O. frequency of 10750 MHz (10.75 GHz). These LNBs are recognisable by the oval shape of the face, and the twin throats on the body.

Sky Quad LNB

‘Sharp’ Sky Quad LNB – 10750 L.O.

Sky has released the Quad LNB pictured above which is pretty much identical to their Dual LNB, but with four cable outlets in the LNB itself, and slightly longer in the body. This is now the standard Sky LNB for all new installs, and older ones will be progressively replaced with these. Plastic caps cover the extra 3 cable outlets in the picture. It has a built in multi-switch with four outlets allowing the MySky HD decoders plus additional decoders to access either satellite simultaneously, unlike their Dual LNB which can only ’see’ one satellite at a time. The naming they are using is a little confusing, the Dual LNB has dual throats to look at two satellites, but a single cable outlet. The Quad LNB still has dual throats, but is equipped with quad outputs.

Dual LNB, 10600 L.O.

Dual LNB (non-Sky) – 10600 L.O.

There are a few LNBs around that have an L.O. frequency of 10600 MHz (10.6 GHz), though these are relatively uncommon. Above is one such LNB. Most often than not though they will resemble a standard single LNB, and you won’t be able to tell until you check the sticker.

Setting the ‘LNB type’ in the decoder is usually hit and miss, we’ve found it often varies between different manufacturers and LNBs. Setting the LNB type to ‘normal’ usually works, but you may need to set it to ‘universal’ with some. For smaller dishes under 1.5m in size the LNB band will almost certainly be Ku. C band is only really used with large dishes for foreign channels.

Other 11300 LNBs

Top Left – Newer California Amplifiers LNB – 11300 L.O.
Top right – another ‘Sharp’ single LNB – 11300 L.O.
Bottom – ‘Hills’ dish – 11300 L.O.

The Hills dish above was used by Sky for a short time when they had problems with their supply of Winegard dishes. The LNB on these is white with a metal casing in contrast to the normal plastic ones. Later Hills models use a whitish coloured LNB very similar to the one top right in the picture above.

For non-Sky installed dishes there isn’t really any way of telling what the L.O. frequency will be without looking at the LNB sticker. There are dozens of different models from different manufacturer’s on the market, and installed on houses. More often than not a recently installed dish will have an LNB with a 10750 L.O as most commercial installers have followed Sky’s lead, and are trying to keep things simple by matching their setups to Sky’s.

Can I use a Sky dish to get Freeview?

Sunday, January 18th, 2009

99% of the time, the answer to this is yes, you can get the Freeview Satellite service from a Sky dish. Assuming the dish is still aligned correctly, and that the (intact) cabling goes to where you wish to have your Set-Top-Box (STB) it should be fine.

The 1% of the time when it might not work is where the dish is particularly old, and it has one of the early California Amps LNBs installed (The LNB is at the end of the arm where the cable terminates into). Many of these LNBs do not function at the polarity required by Freeview and will need to be replaced.

There are predominantly two different LNB Local Oscillator (LO) frequencies in use. The two used by Sky are 11300MHz for all older single LNBs (the whitish side of the LNB that faces the dish is round), and 10750MHz for the newer dual LNBs (oval shaped face). If you’re using a non-Freeview approved STB then you may need to change this setting in order to get it working. The Freeview approved decoders will detect this setting when first setup.